Privacy Policy

Last updated: 1 January 2026

Controller

xylorias.com (PE, EDRPOU 21906101), 24 Yevhena Chykalenka Street, Office 5, Kyiv, 01001, Ukraine. Contact: contact@xylorias.com, +380 986 542 2466.

Data and purposes

We process names, contact details, booking and payment information and technical data (IP, device) to perform travel contracts and meet disclosure duties under Law of Ukraine 'On Electronic Commerce' No. 675-VIII dated 03.09.2015 and Law of Ukraine 'On Consumer Protection' No. 3153-IX dated 10.06.2023, and, with consent, for analytics and marketing.

Cookies

Non-essential cookies are set only after informed consent. Consent may be withdrawn at any time; prior processing remains lawful. See Law of Ukraine 'On Personal Data Protection' No. 3621-IX dated 25.04.2024.

Sharing and retention

Data is shared with tour operators, hotels, carriers, payment and IT providers under confidentiality contracts. We do not sell data. Data is kept only as long as needed or required by Ukrainian law.

Your rights

You may access, rectify, erase, restrict or object to processing, withdraw consent and complain to the Ukrainian Parliament Commissioner for Human Rights. Write to contact@xylorias.com.

Disputes

Send complaints to us first. Unresolved consumer disputes may be referred to the State Service of Ukraine for Food Safety and Consumer Protection, per Law of Ukraine 'On Consumer Protection' No. 3153-IX dated 10.06.2023.